Today was my second visit to SoZo HAIR Salon in West Chester. The staff at the reception desk was very friendly and announced my arrival. I appreciated the fact that my Hair Designer seemed to remember who I was after only one visit. My cut was just a trim with a slight difference in the bang area and my Designer had good advice as to how to make the change. I had a relaxed feeling sitting in the chair and the conversation was easy and relaxed. I did not feel rushed. I happily will be making my next appointment at SoZo HAIR Salon & Spa!!