I had just moved to the area and I was terrified to pick a new salon. I had been going to my old stylist for about 6 years and I was affraid nobody else would know how to please me, but Karen Welch made all my worries dissapear. She was very attentive and interested in what I wanted. I could tell she just wanted me to leave the salon happy, and that I did. She is excellent with color and the overall service I received at SoZo HAIR was great.