I had Karen Welch cut my hair and to be honest I always get such great customer service with the hair stylists here . I was not sure how I wanted my hair cut she actually sat down with me and talked to me and went thru a couple books to get an idea and she is the owner. She took the extra couple minutes to listen to what concerns I had. The whole experience was worth every penny. I work hard for my paycheck so when it’s time to get a good quality hair cut I come here and I take my 10 yr old here too , she has had the bad hair cuts at the discount salons and even she knows that when you come here it will be done right.