As a mom with three small kids and one on the way, I rarely have personal time. When I do get a moment to consider getting a haircut or manicure, its usually last minute. The women at SoZo HAIR Salon who schedule and work the Front Desk are awesome! I always call last minute and they are always helpful and make an extra effort to work me into the schedule. It really makes a difference. I also noticed that they always remember my name! Thanks SoZo HAIR!